Question 1

What is Story.com?

Accepted Answer

Story.com is an AI-powered creative platform with four main products: Instamovies (AI shorts generator), AI Video Editor (professional timeline editing), Storybook Publisher (illustrated children's books for Amazon KDP), and Storyboarding (pre-production visualization). Create complete videos, books, and visual content using AI - no technical skills required.

Question 2

What are the four Story.com products?

Accepted Answer

**Instamovies**: AI shorts generator for TikTok/Reels/YouTube Shorts (15-90 seconds). 2. **AI Video Editor**: Professional timeline editing with unlimited length, Movie Agent assistant. 3. **Storybook Publisher**: Create illustrated children's books for Amazon KDP publishing. 4. **Storyboarding**: Pre-production scene visualization for filmmakers.

Question 3

Do I need video editing or design experience to use Story.com?

Accepted Answer

No! Story.com is designed for all skill levels. Instamovies creates complete videos from text prompts. AI Video Editor has AI assistance for beginners while offering professional tools for experts. Storybook Publisher generates illustrations automatically. You just need creative ideas - the AI handles technical execution.

Question 4

How does Story.com pricing work?

Accepted Answer

Story.com uses a pay-per-use credit system. You purchase credits upfront and use them to generate content - no subscriptions or monthly fees. Different AI models and features require different credit amounts. Visit our pricing page to see credit packages and detailed pricing for each product.

Question 5

What are credits and how do I use them?

Accepted Answer

Credits are Story.com's currency for AI generation. Each product uses credits differently: Instamovies (per video length), AI Video Editor (per AI scene/voiceover/export), Storybook Publisher (per book creation). You see the exact credit cost before generating content. Check the pricing page for specific rates.

Question 6

Do credits expire?

Accepted Answer

No! Credits never expire. Once purchased, use them whenever you need them - no time pressure or expiration dates.

Question 7

How do I purchase more credits?

Accepted Answer

Visit the pricing page and select a credit package. You can buy credits anytime using major credit cards via Stripe. Credits are added to your account instantly.

Question 8

What payment methods do you accept?

Accepted Answer

We accept major credit cards and secure online payments via Stripe. Users can pay in their local currency. If your preferred payment method isn't available, contact support@story.com.

Question 9

Can I get a refund on unused credits?

Accepted Answer

Credits are non-refundable once purchased. We recommend starting with a smaller package to test our service before purchasing larger amounts. For assistance, contact support@story.com.

Question 10

Do I get a free trial?

Accepted Answer

While there's no traditional free trial, creating scripts and planning content is completely free. For Storybook Publisher, creating your initial storybook is free - you only pay for regenerations. This lets you experiment before committing credits.

Question 11

What is Instamovies?

Accepted Answer

Instamovies is an AI-powered shorts video generator that creates complete vertical/horizontal videos from a single text prompt. Describe your video idea, and the AI generates visuals, voiceover, background music, and effects to produce social media-ready content in minutes. No video editing experience required.

Question 12

How long does it take to create an Instamovie?

Accepted Answer

Instamovies generates complete short videos in a few minutes. Enter your prompt, select preferences, and the AI creates a finished video with visuals, voiceover, and music automatically. Most users have their first video ready within minutes.

Question 13

What video length can Instamovies create?

Accepted Answer

Instamovies specializes in short-form content: 15-90 seconds - perfect for TikTok (up to 60s), Instagram Reels (up to 90s), and YouTube Shorts (up to 60s). For longer videos with multi-scene editing, use AI Video Editor.

Question 14

How do I create an Instamovie?

Accepted Answer

Four simple steps: 1) Select your visual style from our curated collection. 2) Upload characters or generate custom AI characters. 3) Choose video model, duration, and aspect ratio (16:9 landscape or 9:16 vertical). 4) Write a text prompt describing your video idea and click generate. Your video will be ready in minutes with visuals, voiceover, and music.

Question 15

Can I edit my Instamovies after they're generated?

Accepted Answer

Yes. While Instamovies creates complete one-shot videos instantly, you can edit any Instamovie with our professional AI Video Editor for frame-by-frame editing, scene adjustments, and advanced customization.

Question 16

What platforms are Instamovies optimized for?

Accepted Answer

Instamovies are optimized for TikTok, Instagram Reels, YouTube Shorts, Facebook Reels, and Snapchat Spotlight. Videos are generated in vertical 9:16 and horizontal 16:9 format with platform-appropriate resolutions.

Question 17

What video quality do I get with Instamovies?

Accepted Answer

Instamovies are generated in high-definition quality (1080x1920 resolution) optimized for mobile viewing. Videos include crisp visuals, professional voiceover quality, and royalty-free background music.

Question 18

What file format do Instamovies export in?

Accepted Answer

Instamovies export as MP4 video files, the most widely compatible format for all social media platforms. Upload directly to TikTok, Instagram, YouTube, and other platforms without conversion.

Question 19

Can I use Instamovies for commercial purposes?

Accepted Answer

Yes! You have full commercial rights to Instamovies you create. Use them for brand marketing, client work, social media advertising, product promotions, or any commercial purpose without additional licensing fees.

Question 20

What is the AI Video Editor?

Accepted Answer

AI Video Editor is a professional timeline-based editing platform combining unlimited-length editing with intelligent AI assistance. Get frame-by-frame control, professional tools, and an AI 'Movie Agent' that suggests edits while you maintain creative control. Perfect for documentaries, narrative films, educational content, and any project requiring professional editing.

Question 21

Do I need video editing experience for AI Video Editor?

Accepted Answer

Designed for all skill levels. Beginners benefit from the Movie Agent's suggestions and automated features (voiceovers, subtitles, smart cuts). Experienced editors appreciate the professional timeline, unlimited tracks, and frame-precision. The interface is intuitive, but basic editing concepts help maximize potential.

Question 22

What is the maximum video length I can create with AI Video Editor?

Accepted Answer

There is no maximum length. The timeline is truly unlimited. Users have created feature-length films exceeding 90 minutes. Whether editing a 30-second commercial or a 3-hour documentary, AI Video Editor handles projects of any length.

Question 23

Can I import my own footage into AI Video Editor?

Accepted Answer

Yes. Upload your own video clips, images, and audio files. Supported formats: MP4, MOV, AVI (video), JPG, PNG (images), MP3, WAV (audio). Mix your footage with AI-generated scenes, or edit entirely with uploaded content.

Question 24

What is the Movie Agent?

Accepted Answer

The Movie Agent is an intelligent AI assistant that analyzes your project and provides real-time editing suggestions. It identifies pacing issues, suggests transitions, flags continuity problems, recommends audio adjustments, and helps optimize storytelling flow. You retain full control - accept or ignore any suggestion.

Question 25

Do I have to use the Movie Agent?

Accepted Answer

No. The Movie Agent is optional. Choose not to use it if you prefer manual editing without suggestions. It's there to assist when you want help, but never required.

Question 26

What export formats are available in AI Video Editor?

Accepted Answer

Export as MP4 (H.264 codec, most compatible), MOV (for professional workflows), or WebM (for web use). Customize resolution, bitrate, frame rate, and aspect ratio. Export with burned-in subtitles or separate SRT files.

Question 27

Can I use AI Video Editor for YouTube videos?

Accepted Answer

Yes. Many YouTube creators use AI Video Editor for video essays, documentary-style content, educational videos, and narrative storytelling. The automatic subtitle generation and voiceover features are particularly useful. Export in YouTube-optimized formats.

Question 28

Can I combine real footage with AI-generated scenes in AI Video Editor?

Accepted Answer

Yes. This is a core feature. Upload your real footage, then generate AI scenes to fill gaps, visualize concepts, or create scenes that would be impossible/expensive to film (historical events, fantasy sequences, abstract concepts). Edit them together seamlessly on the timeline.

Question 29

What is Storybook Publisher?

Accepted Answer

Storybook Publisher is an AI-powered children's book creation platform that generates consistent, professional illustrations and layouts for complete storybooks. Transform your written narrative into print-ready PDFs formatted for Amazon Kindle Direct Publishing (KDP), enabling you to publish and sell illustrated children's books without hiring illustrators or designers.

Question 30

How long does it take to create a storybook?

Accepted Answer

Most users complete their first storybook in 15-30 minutes. Write your narrative (5-10 min), generate AI illustrations (2-5 min), review and edit pages (5-15 min), then export your print-ready PDF. The AI handles illustration and formatting automatically.

Question 31

Will my characters look the same on every page in my storybook?

Accepted Answer

Yes. Storybook Publisher uses advanced AI to maintain visual consistency across all pages. Your protagonist, supporting characters, and settings will appear identical throughout the book, which is critical for young readers' recognition and engagement.

Question 32

Can I choose different illustration styles for my storybook?

Accepted Answer

Yes. Select from multiple AI illustration styles including cartoon, realistic, anime, comic, and more. The selected style applies consistently across all pages of your book.

Question 33

Can I sell my published storybooks?

Accepted Answer

Yes! You own full commercial rights to storybooks created with Storybook Publisher. Sell on Amazon KDP, your own website, distribute to libraries/schools, or use for commercial purposes without additional licensing fees. You receive 100% of royalties from sales after Amazon printing fees and royalties.

Question 34

How can I publish my storybook on Amazon?

Accepted Answer

Once your story is finalized, click on Publish on Amazon below your storybook. Story.com offers two types of publishings: Self-Publishing: This option provides you with ready formatted PDFs and step-by-step instructions to publish your storybook onto your own Amazon KDP account. Fully Managed Publishing: Our team handles the entire publishing process on your behalf. The payment is a one time payment for the one publishing. Both options are for a paperback book and you receive 100% of the royalties from the sales of your books after Amazon printing fees and royalties.

Question 35

How can I download my storybook as a PDF?

Accepted Answer

Click 'Download PDF' beside your storybook. PDF downloads require credits from the pricing page. You receive a print-ready PDF at 300 DPI with embedded fonts, proper color profiles (CMYK for print), bleed areas, and crop marks. Compatible with Amazon KDP, IngramSpark, and other print-on-demand services.

Question 36

Does Storybook Publisher support Kindle formatting?

Accepted Answer

We do not support Kindle formatting at the moment, but we are actively working on it. Currently, we provide print-ready PDFs optimized for paperback publishing through Amazon KDP and other print-on-demand services.

Question 37

How much does it cost to create a storybook?

Accepted Answer

Creating your initial storybook is completely free! Write your story, generate illustrations, and design your complete book at no cost. Credits are only required when you want to regenerate pages or illustrations to refine your book.

Question 38

What is AI Storyboarding?

Accepted Answer

AI Storyboarding uses artificial intelligence to generate professional storyboard frames from your script automatically. Write scene descriptions, and the AI creates visual panels showing camera angles, character positions, and composition - no drawing skills required. Faster and more affordable than hiring storyboard artists.

Question 39

Why do I need to storyboard before filming?

Accepted Answer

Storyboarding saves time and money by: 1) Planning every shot so crew knows exactly what to film. 2) Identifying pacing/story issues before expensive filming. 3) Ensuring team shares the same visual vision. 4) Reducing wasted time on set. Professional productions always storyboard.

Question 40

Do I need to know how to draw to use storyboarding?

Accepted Answer

No. AI Storyboarding requires zero drawing ability. Write scene descriptions (e.g., 'Wide shot of hero entering dark warehouse, camera low angle'), and the AI generates professional storyboard frames. Traditional storyboarding required artistic skill or expensive artists - AI eliminates that barrier.

Question 41

How do I create a storyboard with AI?

Accepted Answer

Step-by-step: 1) Write or upload your script. 2) AI analyzes your narrative and breaks it into scenes. 3) For each scene, describe the shot (camera angle, character positions, action). 4) AI generates storyboard frames for each scene. 5) Review, edit descriptions if needed, regenerate specific frames.

Question 42

How much does AI Storyboarding cost?

Accepted Answer

AI Storyboarding is completely free to use. Create unlimited storyboard frames, edit scene descriptions, and upload characters at no cost. Credits are only consumed when you generate videos from your storyboard images using Story.com's video generation tools.

Question 43

What types of content can I create on Story.com?

Accepted Answer

Create storybooks and videos in various styles and aspect ratios. Choose from different themes, characters, and settings. Instamovies: social media shorts. AI Video Editor: documentaries, films, YouTube content. Storybook Publisher: illustrated children's books. Storyboarding: pre-production visualization.

Question 44

Can I create stories with consistent characters on Story.com?

Accepted Answer

Yes! Our high-quality image models provide excellent character consistency. Upload your own character designs or generate AI characters that appear identical across all scenes/pages. This is emerging technology - expect continuous improvements in consistency over the coming months.

Question 45

How can I edit images, story text, or old content?

Accepted Answer

Story.com allows you to create stories first in document format, then as videos or storybooks. To edit your story, click the 'edit' button on your story and continue from there. For videos, use AI Video Editor for frame-by-frame editing.

Question 46

Can I generate stories in other languages?

Accepted Answer

Yes! You can create stories in multiple languages on Story.com. Our AI supports content generation in various languages beyond English, making it easy to create videos, storybooks, and other content for international audiences.

Question 47

Can I use Story.com videos on YouTube?

Accepted Answer

Yes, provided that you created the story and have purchased the necessary credits to generate it. You have full commercial rights to content you create.

Question 48

How can I publish my storybook on Amazon?

Accepted Answer

Once your story is finalized, click on Publish on Amazon below your storybook. Story.com offers two types of publishings: Self-Publishing: This option provides you with ready formatted PDFs and step-by-step instructions to publish your storybook onto your own Amazon KDP account. Fully Managed Publishing: Our team handles the entire publishing process on your behalf. The payment is a one time payment for the one publishing. Both options are for a paperback book and you receive 100% of the royalties from the sales of your books after Amazon printing fees and royalties.

Question 49

How can I download my storybook as a PDF?

Accepted Answer

Click 'Download PDF' beside your storybook. PDF downloads require credits from the pricing page. You receive print-ready PDFs at 300 DPI with embedded fonts, proper color profiles (CMYK for print), bleed areas, and crop marks.

Question 50

Do you support Kindle formatting?

Accepted Answer

We do not support Kindle formatting at the moment, but we are actively working on it.

Question 51

I am having trouble logging in. What should I do?

Accepted Answer

There are two ways to log into Story.com: using your Google account or using your email. Users who have trouble logging in often signed up with a Google account but are trying to login using their normal email address, or vice versa. Try the other option if one fails. If this doesn't work, reach out to support@story.com.

Question 52

How do I search for content on Story.com?

Accepted Answer

Use the search bar at the top of the page to search for specific projects, stories, or video content.

Question 53

I have an existing subscription. What happened to it?

Accepted Answer

We've transitioned to a pay-per-use model to provide more flexibility and transparency. However, we still support existing subscriptions. Your current subscription will continue to work as before, and you'll be notified well in advance of any changes. You can cancel your subscription at any time through account settings and switch to our pay-per-use model by purchasing credits from the pricing page.

Question 54

Can I still use my monthly credits from my subscription?

Accepted Answer

Yes, if you have an active subscription, you can continue using your monthly credits as usual. These credits still expire at the end of each billing period. Consider switching to pay-per-use credits that never expire for more flexibility.

Question 55

How do I cancel my subscription and switch to pay-per-use?

Accepted Answer

You can cancel your subscription anytime in your account billing settings. After canceling, you'll retain access until the end of your current billing period. Then simply purchase credits from our pricing page to continue using Story.com with our flexible pay-per-use model.

Question 56

Are subscription fees refundable?

Accepted Answer

Subscription fees are non-refundable. While you can cancel your subscription at any time through your account settings, we do not provide refunds for the current billing period or any unused portion of your subscription. You will continue to have access to your subscription benefits until the end of your current billing period.

Frequently Asked Questions

Getting Started

What is Story.com?

What are the four Story.com products?

Do I need video editing or design experience to use Story.com?

Pricing & Credits

How does Story.com pricing work?

What are credits and how do I use them?

Do credits expire?

How do I purchase more credits?

What payment methods do you accept?

Can I get a refund on unused credits?

Do I get a free trial?

Instamovies (AI Shorts Generator)

What is Instamovies?

How long does it take to create an Instamovie?

What video length can Instamovies create?

How do I create an Instamovie?

Can I edit my Instamovies after they're generated?

What platforms are Instamovies optimized for?

What video quality do I get with Instamovies?

What file format do Instamovies export in?

Can I use Instamovies for commercial purposes?

AI Video Editor

What is the AI Video Editor?

Do I need video editing experience for AI Video Editor?

What is the maximum video length I can create with AI Video Editor?

Can I import my own footage into AI Video Editor?

What is the Movie Agent?

Do I have to use the Movie Agent?

What export formats are available in AI Video Editor?

Can I use AI Video Editor for YouTube videos?

Can I combine real footage with AI-generated scenes in AI Video Editor?

Storybook Publisher

What is Storybook Publisher?

How long does it take to create a storybook?

Will my characters look the same on every page in my storybook?

Can I choose different illustration styles for my storybook?

Can I sell my published storybooks?

How can I publish my storybook on Amazon?

How can I download my storybook as a PDF?

Does Storybook Publisher support Kindle formatting?

How much does it cost to create a storybook?

Storyboarding

What is AI Storyboarding?

Why do I need to storyboard before filming?

Do I need to know how to draw to use storyboarding?

How do I create a storyboard with AI?

How much does AI Storyboarding cost?

Content Creation & Editing

What types of content can I create on Story.com?

Can I create stories with consistent characters on Story.com?

How can I edit images, story text, or old content?

Can I generate stories in other languages?

Can I use Story.com videos on YouTube?

Publishing & Export

How can I publish my storybook on Amazon?

How can I download my storybook as a PDF?

Do you support Kindle formatting?

Technical Support

I am having trouble logging in. What should I do?

How do I search for content on Story.com?

For Legacy Subscription Users

I have an existing subscription. What happened to it?

Can I still use my monthly credits from my subscription?

How do I cancel my subscription and switch to pay-per-use?

Are subscription fees refundable?