Terms of Service

These terms constitute a legal agreement between you and ParentVillage Inc. ("Story," "Story.com," "we," "us," or "our"). Your use of story.com (the "Site") and the services made available on the Site (the "Services") is subject to these Terms of Service (these "Terms"). By using the Site and any of our Services, you:

• Acknowledge that you have read and understood these Terms;
• Agree to be bound by these Terms;
• Agree to our Privacy Policy; and
• Commit to comply with all applicable laws and regulations.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

We may revise these Terms at any time by posting updated terms on the Site or providing you with notice. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms.

When we use the following terms in these Terms, here's what we mean:

"Account": means the registered account you create to access and use the Services.

"AI Models": means the third-party artificial intelligence models and services we use to provide the Services, including but not limited to OpenAI GPT-4o, GPT-4.1, gpt-image-1.5, Google Veo 3, Kling models, Sora video models, ElevenLabs audio models, and other models we integrate from time to time.

"Cloud Providers": means third-party providers of hosting, compute, database, storage, networking, or related infrastructure services we use to provide the Services, including Amazon Web Services (AWS), Microsoft Azure, and Vercel.

"Credits": means the prepaid, usage-based units you purchase or receive to generate Content through the Services. Credits are consumed when you create videos, images, audio, books, or other Generated Content.

"Customer Data": means any content, text, images, audio, video, scripts, prompts, character descriptions, style references, or other data that you input, upload, submit, or provide through the Services. Customer Data does not include Usage Data or Story Materials.

"Free Tier": means the limited free access to certain features of the Services, which allows you to use specific features (such as script generation, character customization, and storyboard creation) without charge, subject to restrictions described in these Terms.

"Generated Content": means any content created by the Services using AI Models, including but not limited to videos, images, audio, narration, music, sound effects, scripts, and books.

"Legacy Subscription": means subscription plans offered prior to our transition to the pay-per-use Credit system, which include monthly Credit allocations that refresh each billing period without rollover. Legacy Subscriptions are only available to customers who subscribed before the transition and remain active on those plans.

"Personally Identifiable Information" or "PII": means any information that identifies, relates to, describes, or could reasonably be linked to a specific individual.

"Services": means the Site and all features, tools, applications, integrations, and services we make available to you, including video generation, book creation, image generation, audio production, storyboarding, script writing, publishing tools, and related functionality.

"Story Materials": means the Services, the Site, and all related software, technology, documentation, tools, templates, algorithms, models, interfaces, content, and other materials that we develop, provide, or make available, together with all improvements, modifications, and derivative works. Story Materials do not include your Customer Data or Generated Content.

"Subscription": means a paid plan that grants you access to certain features and Credits for using the Services, billed on a recurring basis (monthly or annually).

"Usage Data": means telemetry, logs, performance data, usage metrics, analytics, and other technical data generated by or in connection with your use of the Services. Usage Data does not include Customer Data or PII.

"User Content": means Customer Data that you create, upload, or provide to the Services, including prompts, scripts, character images, style references, uploaded audio, and other creative inputs.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes, as permitted by your Subscription plan or Free Tier access. This license does not give you any ownership interest in the Services or Story Materials, and all rights not expressly granted are reserved by us. This license terminates immediately if you violate these Terms or your Account is terminated for any reason.

You agree not to, and not to allow others to:

• Copy, modify, distribute, sell, lease, sublicense, or otherwise exploit the Services or Story Materials except as expressly permitted in these Terms;
• Resell, provide, or make the Services available to any third party on a service bureau or time-sharing basis;
• Share your Account credentials or allow unauthorized access to your Account;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, training data, or algorithms underlying the Services;
• Bypass or disable any security, usage, access controls, or Credit limits;
• Use automated tools (such as bots, scrapers, or crawlers) to access or interact with the Services without our written permission;
• Upload, transmit, or distribute any malicious code, viruses, or harmful content;
• Overload, disrupt, or interfere with the normal operation of the Services;
• Use the Services to harass, defame, impersonate, or otherwise harm others;
• Use the Services in violation of applicable laws, regulations, export controls, or sanctions;
• Use the Services to generate or disseminate harmful, misleading, unlawful, or infringing content;
• Misrepresent AI-generated content as human-created in contexts where it could cause harm or deception;
• Use Generated Content without appropriate review in high-risk or sensitive contexts (including medical, legal, financial, or safety-critical uses);
• Extract, reconstruct, or attempt to determine model weights, training data, or system logic from our AI Models;
• Use the Services, Generated Content, or prompts to train, develop, or improve competing AI models or services without our express written permission.

We may suspend or terminate your Account, access to the Services, or any portion of them immediately if we reasonably believe you have violated these Terms (including the License Restrictions above) or engaged in fraudulent, abusive, or unlawful activity. Suspension or termination does not limit any other remedies available to us under law or equity, and you remain responsible for all fees and charges incurred up to the date of suspension or termination.

You may use the Services only if you are at least eighteen (18) years old and have the legal capacity to enter into a binding contract. The Services are not intended for individuals under the age of eighteen (18), and we do not knowingly collect or solicit personal data from anyone under this age. If we discover that we have collected personal data from a minor without verifiable parental consent, we will promptly delete that information. If you believe we may have collected such data, please contact us at [email protected].

By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a company or other entity, you further represent that you have authority to bind that entity to these Terms.

Subscription Plans: We offer various Subscription plans with different features, Credit allocations, and pricing, as described on the Site. Paid plans are billed in advance on a recurring basis (monthly or annually, depending on your selected plan) and renew automatically unless you cancel before the renewal date in your Account settings. Plan limits (for example, features, generation quality, or usage thresholds) are described on the Site and may change from time to time. Except where required by law, subscription fees are non-refundable.

Credit System: 

Pay-Per-Use Credits: Our primary Credit system allows you to purchase Credits at any time in any amount. Pay-per-use Credits:

• Do not expire;
• Are consumed when you generate videos, images, audio, books, or other content;
• Can be purchased through your Account at current pricing;
• Are non-refundable, non-transferable, and non-redeemable for cash;
• Carry over indefinitely until used.

Legacy Subscriptions: Customers who subscribed before our transition to pay-per-use Credits may remain on Legacy Subscription plans. Legacy Subscriptions:

• Include a monthly Credit allocation that refreshes at the beginning of each billing period;
• Do not allow Credits to roll over or carry forward to the next billing period;
• Unused Credits expire at the end of each billing period;
• May be canceled or modified at any time, but once changed, you cannot return to a Legacy Subscription plan.

We reserve the right to discontinue Legacy Subscriptions at any time by providing advance notice.

Free Tier: We offer limited free access to certain features of the Services. The Free Tier allows you to:

• Generate scripts for videos and books;
• Create and customize characters;
• Generate storyboard outlines and initial frames;
• Access limited features of our AI agents.

The Free Tier does not allow you to:

• Generate final videos, books, or complete projects;
• Export or publish content to third-party platforms;
• Access advanced features, premium AI Models, or higher-quality outputs.

We reserve the right to modify or discontinue Free Tier features at any time.

Purchasing Credits: You may purchase Credits through Stripe or another third-party payment processor that we designate from time to time. By purchasing Credits, you agree to be bound by the applicable terms and conditions of the payment processor in addition to these Terms. We rely solely on the records, calculations, and determinations of our designated payment processor with respect to payments, metering, invoicing, and account balances, and you agree that those determinations are final and binding absent manifest error.

Automatic Renewal: Your Subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date. You may cancel your Subscription at any time through your Account settings.

No Refunds; Not a Financial Instrument: Credits are prepaid, non-refundable, and non-redeemable for cash or any other value. Credits represent only a limited license to access the Services and are not deposits, stored value, or financial instruments.

Metering and Third-Party Dependencies: We use reasonable efforts to meter usage accurately, but metering depends on third-party services (including Stripe, Cloud Providers, and AI Models). By using the Services, you agree that our metering and billing records are authoritative.

Taxes and Withholding: Fees and Credits are exclusive of taxes. You are responsible for any taxes, duties, or government charges that apply, other than taxes based on our income.

We provide the Services using a combination of our own technology, Cloud Providers (including AWS, Azure, and Vercel), and AI Models (including OpenAI, Google, Runway, Kling, Sora, ElevenLabs, and others). Because we do not fully control these providers, we cannot guarantee the uninterrupted availability, performance, or security of the Services. You understand and agree that interruptions, delays, or errors may occur, and that we will not be responsible for issues caused by those providers or by events beyond our reasonable control (including force majeure events).

The Services use AI Models to generate content. Generated Content may contain errors, inaccuracies, biases, inappropriate material, or other issues and should not be relied upon without independent review and testing. You are solely responsible for reviewing, validating, editing, and using any Generated Content.

You assume full responsibility for your use of Generated Content and agree not to rely on it for critical or high-risk functions (including medical, legal, financial, or safety-related purposes) without appropriate safeguards.

Generated Content may be similar or identical to content generated for other users who submit similar prompts. We do not guarantee that Generated Content will be unique, free of third-party rights, accurate, suitable for any particular purpose, or compliant with your intended use case or applicable laws.

No Sensitive Data: You agree not to upload, input, or otherwise provide any protected health information under HIPAA, payment card information (PCI-DSS regulated data), social security numbers or government identifiers, financial account credentials, or other highly sensitive categories of data. Our Services are not designed to handle that type of data, and we disclaim all responsibility if you choose to submit it.

Use of Cloud Providers and AI Models: The Services run in part on Cloud Providers (including AWS, Azure, and Vercel). In addition, the Services transmit your inputs, prompts, and related data to AI Models in order to generate content. These AI Models are provided by third parties, including OpenAI, Google, Runway, Kling, Sora, ElevenLabs, and others. By using the Services, you consent to these transfers, processing, and storage.

Rights in Customer Data: Except for PII, you grant us a worldwide, perpetual, royalty-free, sublicensable license to use, copy, modify, process, analyze, and otherwise exploit your Customer Data for our business purposes, including without limitation:

• Operating, maintaining, and improving the Services;
• Developing and training artificial intelligence and machine learning models;
• Creating benchmarks, analytics, and insights; and
• Any other lawful business purpose.

Use of PII: We will not use raw or identifiable PII for model training. We do not sell PII, and we do not share it with third parties for advertising or marketing. However, we may anonymize and aggregate PII, and once anonymized and aggregated, we may use it for any business purpose without restriction.

Retention and Deletion: 

• We may retain Customer Data indefinitely in an anonymized and aggregated form for the purposes set out in the "Rights in Customer Data" section.
• We may retain PII as long as reasonably necessary to provide the Services.
• We may also retain specific PII, after Account closure or deletion requests, for fraud prevention, legal defense, or to comply with our legal obligations.
• Deleted data may persist in backups for a limited time before being permanently removed.
• Usage Data and anonymized or aggregated information may be retained indefinitely.

Cloud Provider Use of Data: Certain Cloud Providers and AI Models may have the right under their own terms to use aggregated or anonymized usage data derived from your activity for their own business purposes. By using the Services, you acknowledge and agree to those providers' rights.

Customer Responsibility: You are responsible for ensuring that your use of the Services, including transfers of Customer Data through the Services or to AI Models, complies with applicable data protection and privacy laws.

Your License to Us: By uploading or providing User Content to the Services, you grant Story.com a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content solely for the purpose of:

• Providing and operating the Services;
• Processing your requests and generating content;
• Improving our AI integrations and algorithms;
• Complying with legal obligations.

User Content Representations: You represent and warrant that:

• You own or have obtained all necessary rights, licenses, and permissions for any User Content you provide;
• Your User Content does not infringe or violate any third-party intellectual property rights, privacy rights, or other rights;
• Your User Content complies with all applicable laws and regulations.

Prohibited User Content: You agree not to upload or provide User Content that:

• Infringes on any intellectual property or proprietary rights;
• Contains illegal, harmful, threatening, abusive, harassing, defamatory, or obscene material;
• Contains malware, viruses, or any malicious code;
• Violates any person's privacy or publicity rights;
• Promotes violence, discrimination, or hate speech;
• Contains personally identifiable information of minors without parental consent;
• Impersonates any person or entity or misrepresents your affiliation with any person or entity.

Generated Content Ownership: Subject to our underlying rights in the Services and AI Models, and subject to payment of all applicable fees, you own the Generated Content created through your use of the Services, provided that:

• You have complied with these Terms;
• You have paid all applicable fees or generated the content within your Credit balance;
• The Generated Content was created using your Account;
• The Generated Content does not incorporate third-party copyrighted materials without proper authorization.

License to Generated Content: We grant you a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, modify, publicly display, and create derivative works from Generated Content that you have paid for or created within your Credit balance, subject to the restrictions in these Terms.

Use of Story.com Generations in Marketing: If you use Generated Content that was created using Free Tier access or promotional credits, you must provide attribution to Story.com when you publicly distribute or display such content. Attribution is not required for Generated Content created using purchased Credits or paid Subscriptions.

Attribution should be in the form: "Generated with Story.com" or similar clear acknowledgment.

AI Training Rights: You acknowledge and agree that we may use Generated Content and anonymized metadata derived from your use of the Services to train, improve, and develop our AI integrations and algorithms.

Similarity to Other Content: Due to the nature of AI generation, Generated Content may be similar to or resemble content created by other users or content available publicly. We make no representations or warranties regarding the uniqueness or originality of Generated Content.

Our Intellectual Property: The Services, including all software, algorithms, designs, trademarks, logos, and underlying technology, are owned by Story.com and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely in accordance with these Terms.

Feedback: If you provide us with any feedback, suggestions, or ideas regarding the Services, you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback without compensation or attribution.

You agree not to use the Services to:

• Generate content that violates any applicable laws or regulations;
• Create deepfakes or misleading content intended to deceive without appropriate disclosure;
• Harass, threaten, or harm others;
• Impersonate any person or entity;
• Interfere with or disrupt the Services or servers or networks connected to the Services;
• Engage in any activity that could damage, disable, or impair the Services;
• Generate spam, malware, or fraudulent content;
• Violate the terms of service of AI Models or Cloud Providers;
• Circumvent geographic, technical, or legal restrictions on the Services;
• Generate content that infringes on intellectual property rights of others.

Content Moderation: We reserve the right, but have no obligation, to monitor, review, or remove User Content or Generated Content that violates these Terms or is otherwise objectionable. We may employ automated systems and human review to enforce our content policies.

Enforcement: Violation of these restrictions may result in immediate suspension or termination of your Account, removal of Content, and legal action as appropriate.

Amazon KDP Integration: The Services include tools to export and format content for publication on Amazon Kindle Direct Publishing. You are solely responsible for:

• Ensuring Generated Content complies with Amazon's content policies and guidelines;
• Obtaining all necessary rights and licenses for published content;
• Compliance with all applicable tax, legal, and regulatory requirements;
• All aspects of your relationship with Amazon and end consumers.

Third-Party Platform Terms: When you publish or export content to third-party platforms, you agree to comply with their respective terms of service, content policies, and community guidelines. We are not responsible for any actions taken by third-party platforms regarding your content.

No Guarantees: We make no representations or warranties regarding the acceptance, distribution, performance, monetization, or success of your content on third-party platforms.

THE SERVICES (INCLUDING ALL GENERATED CONTENT, AI MODELS, AND CLOUD PROVIDERS) ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE AND OUR LICENSORS AND PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES OR ANY RESULTS YOU MAY OBTAIN. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT:

• The Services will be uninterrupted, secure, error-free, or free of harmful code;
• Generated Content will be accurate, reliable, unique, or suitable for your intended use;
• Generated Content will comply with applicable laws or regulations;
• The Services will meet your specific requirements or expectations;
• Any defects in the Services will be corrected;
• AI Models will produce consistent results or outputs free from errors, biases, or inappropriate content.

You agree to indemnify, defend, and hold harmless Story.com, ParentVillage Inc., our affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services;
• Your violation of these Terms;
• Your violation of any rights of another party;
• Your User Content or Generated Content;
• Your publication or distribution of Generated Content;
• Any breach of your representations or warranties in these Terms;
• Your violation of the terms of any AI Model or Cloud Provider;
• Claims that your User Content or Generated Content infringes or misappropriates third-party rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS, PROVIDERS, AFFILIATES, AND OFFICERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR LOSS OF REVENUE, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR:

• ANY DOWNTIME, FAILURES, DELAYS, OR OTHER ISSUES CAUSED BY CLOUD PROVIDERS, AI MODELS, OR OTHER THIRD PARTIES;
• ERRORS, INACCURACIES, BIASES, OR INAPPROPRIATE CONTENT IN GENERATED CONTENT;
• ANY ACT OR OMISSION BY YOU, YOUR USERS, OR ANYONE USING YOUR ACCOUNT;
• LOSS OF CUSTOMER DATA, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;
• REJECTION, REMOVAL, OR DEMONETIZATION OF YOUR CONTENT BY THIRD-PARTY PLATFORMS;
• CLAIMS THAT GENERATED CONTENT INFRINGES THIRD-PARTY RIGHTS.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EXCEED THE GREATER OF:

• THE TOTAL AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR
• ONE HUNDRED DOLLARS ($100 USD).

Forfeiture on Termination: If your Account or Services are terminated by us for a breach of these Terms by you, any remaining Credits (Free or Paid) will be forfeited. If you cancel your Account or Services, remaining Credits will remain available until the end of the billing period (for Subscriptions) or indefinitely (for pay-per-use Credits). If we terminate your Account or Services for any reason other than your breach of these Terms (including for security, legal, or other reasons not attributable to you), any remaining Credits will expire.

No Refunds: Except where required by law, all fees are non-refundable.

Effect of Termination: Termination of your Account or these Terms ends your right to access the Services, but does not affect any rights or obligations that, by their nature, should continue (for example, intellectual property rights, disclaimers, limitations of liability, indemnification, and payment obligations).

Data Retrieval: You may export your Generated Content through the Services prior to termination. After termination, we are not obligated to maintain or provide access to your Account or Content.

By using the Services as a business entity, you grant us a non-exclusive, worldwide, royalty-free license to use your name, logo, and trademarks ("Marks") to identify you as a customer on our website, in customer lists, pitch materials, investor presentations, case studies, and other marketing and promotional materials.

You may revoke this license at any time by giving us written notice at [email protected]. After we receive your notice, we will make commercially reasonable efforts to stop using your Marks in new materials, but we are not required to recall or destroy materials already in use.

You represent and warrant that you have all necessary rights to grant this license and that our use of your Marks as permitted here will not infringe or misappropriate any third-party rights.

We respect intellectual property rights and comply with the Digital Millennium Copyright Act ("DMCA"). If you believe your copyrighted work has been copied and made available through the Services in a way that constitutes infringement, please send a written notice to our designated agent with the following information:

• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;
• Your contact information, including name, address, phone number, and email address;
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
• A statement that the information in the notice is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner; and
• Your physical or electronic signature.

Our designated agent for DMCA notices is:

• Email: [email protected]
• Address: 35305 SE Venn St, Snoqualmie, WA 98065, USA

If your content has been removed in response to a DMCA notice and you believe this was in error, you may send us a counter-notice that complies with the DMCA. Upon receipt of a valid counter-notice, we may reinstate the material in accordance with the DMCA.

In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, Accounts of users who are determined to be repeat infringers. We may also limit access to the Services and/or terminate the Accounts of any users who infringe the intellectual property rights of others.

We define repeat infringers as users who have received two (2) or more valid copyright infringement notices. Upon receipt of a third valid notice, we may immediately terminate the user's Account without prior warning.

From time to time, we may make features available that are identified as beta, preview, early access, or experimental. Such features may be incomplete, may change at any time, and may be discontinued without notice. They are provided "as is," without warranties of any kind, and may be subject to additional terms. Beta features may have limited support and may not be suitable for production use.

These Terms begin when you first accept them or start using the Services and continue until terminated.

You may terminate your Account and stop using the Services at any time through your Account settings or by contacting [email protected].

We may terminate your Account or access to the Services for convenience by providing you with advance notice, or as otherwise provided in the "Suspension and Termination for Breach" section. We may also discontinue or modify the Services in whole or in part at any time by providing you with advance notice.

Upon termination, your right to access the Services ends immediately. You remain responsible for all fees and charges incurred up to the date of termination. Any unused Credits are forfeited as described in the "Refunds and Termination" section.

These Terms and any dispute or claim arising out of or relating to them, the Services, or your use of the Services will be governed by and construed under the laws of the State of Washington, without regard to its conflict of law principles.

Informal Resolution: Before initiating formal dispute resolution, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations for a period of at least 30 days.

Binding Arbitration: If we cannot resolve the dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as modified by these Terms.

The arbitration shall be conducted by a single arbitrator in King County, Washington, or remotely via videoconference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: YOU AND STORY.COM AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR CONSOLIDATED ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

Exceptions: Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or enforce confidentiality obligations.

Opt-Out: You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in King County, Washington.

The Services and underlying technology may be subject to export control laws and regulations of the United States and other jurisdictions. You agree to comply with all applicable export and import control laws and regulations in your use of the Services.

You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not on any U.S. government list of prohibited or restricted parties.

Entire Agreement: These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features of the Services, constitute the entire agreement between you and Story.com regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings (whether written or oral) relating to the Services.

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision in these Terms will not be considered a waiver of those rights.

Assignment: You may not assign, delegate, or transfer these Terms or your Account, by operation of law or otherwise, without our prior written consent. We may assign, delegate, or transfer these Terms, in whole or in part, to any successor entity or acquirer without restriction. Any attempt to assign in violation of this section is void.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, government actions, labor disputes, or failures of Cloud Providers, AI Models, or other third-party services.

Independent Contractors: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Story.com.

Survival: The provisions of these Terms relating to intellectual property, data rights, disclaimers, limitations of liability, indemnification, governing law, and any other terms that by their nature should survive, will continue in effect after termination of your Account or these Terms.

Language: These Terms are drafted in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

We may provide notices to you (including changes to these Terms, updates to our Services, or other important information) by email to the address associated with your Account, through in-product notifications, or by posting on our website. Notices are deemed given when sent.

All legal notices to us must be sent to:

• Email: [email protected]
• Address: 35305 SE Venn St, Snoqualmie, WA 98065, USA

Notices sent by email are deemed received when sent; notices sent by mail are deemed received three (3) business days after mailing.

For questions, concerns, support, or notices regarding these Terms, please contact us:

• Company: ParentVillage Inc. (operating as Story.com)
• Email: [email protected]
• Website: https://www.story.com
• Address: 35305 SE Venn St, Snoqualmie, WA 98065, USA

For DMCA takedown notices or intellectual property concerns, please email: [email protected]

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.